Massy Technologies is the Information, Communication and
Technology (ICT) Group Company of Massy Holdings Limited. We are comprised of nine (9) sub-group
companies which are:
Massy Technologies is headed by Fenwick Reid, whom as
Chairman collaborates with the company’s directors to ensure that the sub-group
companies operate effectively, efficiently, competitively and profitably.
Massy Technologies’ aim is to be the leading provider of
service and products within the Caribbean region. This is manifested through
our various achievements.
In 2014, Massy Technologies
InfoCom (Trinidad) Ltd. copped the title of ‘Service Provider of the year’,
awarded by the Trinidad and
Tobago Coalition of Services Industries (TTCSI) at their Annual Excellence in
Service Awards. Awarded by a panel of judges for their Excellence in
Services, this award recognized Massy Technologies InfoCom’s Project Management
Services Unit, as a role model in the industry for quality and outstanding
performance in the Services Industries in Trinidad and Tobago.
The Unit was evaluated by several
criteria which included: Management and Leadership, Information and Analysis, Problem
Solving, Innovation and Improvement, Customer Satisfaction and Results.
The year 2014, was the most
outstanding year in the history of our Jamaican operations. We were able to maximise opportunities in the
financial sector, which increased recurring revenues and profits. We also saw superb growth in our Barbados and
Trinidad & Tobago operations.
Our focus is now on expanding our
Managed Print Services portfolio at both Massy Technologies Applied Imagining
and Massy Technologies InfoCom. In the Information and Communication area, we
increased our share in managed services particularly in the energy sector. Our profit’s performance reflects the ongoing
value proposition shift from products to services.
In keeping with our strategy of
Geographic expansion, we acquired a 20% stake in a Costa Rican -based ITC
Services Company which operates in 8 Latin American countries. The company provides Business Contact Centre
services, Managed Services and Integration Services to a number of sectors
including Financial, Government, Telecoms and Retail. This investment is an
important step in our strategy to penetrate new markets for growth.
Our Guyana operation has
experienced tremendous growth, which
was attributed to continued development in its Communication & Electronic
Security portfolio. The Company was also successful in marketing the first
Digital Two Way Radio solution in the Guyana market.
Customer Service is Massy
Technologies’ main priority and focus. Our customer service efforts have been
greatly enhanced throughout the years. We stay committed to our diverse and
dynamic range of clients from the various industries. Our clients can depend on
us to provide them with supreme customer service throughout their entire
transaction and duration with us. Our staff are well trained and proficient in
providing outstanding service.
Massy Technologies is ready to
take your business to the next level in technology!